Terms and conditions

Terms and conditions of sale

These terms apply to every booking made via BookTaxi.ch.

1. Booking

A booking becomes firm and final once confirmed by email. A minimum notice of 2 hours before departure is required.

2. Fares

Fares are calculated per kilometre according to the defined bands, plus a fixed pickup fee and any surcharges (airport, peak hours). The price shown before confirmation is the final all-inclusive price.

3. Cancellation

Free cancellation up to 24 hours before departure. After that, fees may apply.

4. Payment

Several payment methods are available: cash to the driver, 15% deposit online, full payment via myPOS, or corporate invoicing.

5. Liability

BookTaxi.ch undertakes to do everything possible to meet the agreed schedule. In the event of a delay attributable to the provider, liability is limited to the amount of the ride.

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